In addition to purchasing an item one time, we now offer you the option to subscribe to monthly or bi-weekly Canna-Pet product shipments. Subscribing provides deeper discounts, and allows you to ensure timely delivery for your pet. You may also put your subscription on hold or cancel at any time by contacting us. Learn more about Canna-Pet subscriptions here.
Autoship allows you to receive pre-scheduled shipments of your favorite products, at a discount. You can select the frequency of shipments when you purchase the item.
You must login to your account to view your Autoships.
Then, you can view your Autoships here:
https://canna-pet.com/my-account/autoship-schedules/
You can also e-mail support@canna-pet.com any time for help with your Autoship.
You must log in to your account to view your Autoships & payment methods.
Once logged in, you can view your Autoship’s payment methods here:
https://canna-pet.com/my-account/payment-methods/
The method marked as “Default” will be used for any Autoship orders.
You can also e-mail support@canna-pet.com any time for help with your Autoship.
You can view your Autoships schedule here: https://canna-pet.com/my-account/autoship-schedules/
From this page, you can click on the calendar to change your next shipment date.
You can also e-mail support@canna-pet.com any time for help with your Autoship.
Your same credit card is likely still fine – this is occurring because you are using your card for an online subscription with Autoship.
Modern credit cards (since 2018) routinely ask for re-entry of card information for security purposes.
We just need you to delete your old entry and re-enter the numbers for security verification.
We are sorry for the inconvenience. You can delete your old card and re-input the information here:
https://canna-pet.com/my-account/payment-methods/